Wednesday, March 30, 2011

Deerfield Beach Customer Connection, helpful or wasteful???

Previously in my post, “It's time to speak litely and carry a big stick”, I commented on Commissioner Ganz’s pet project of creating a new Customer Connection portion of the City of Deerfield Beach’s website, to provide an easier way for Deerfield residence to get information.


Well, my question is how you can add a new section to a website that itself is not updated.  If you are looking to find out when the next commission meeting will be you will find information indicating that the next meeting is in 2009.  The "Documents Center" page is not fully updated for customer review and download, either.  These are just a couple of examples of out-dated information on the regular website that, even after the implementation of Customer Connection, have yet to be updated.   


So now instead of fixing or improving the system that you already have, you spend more money developing a new system that’s based on the old.  Is that fiscally responsible?


I for one would love to see the records of how “Customer Connection” was funded and how it is maintained.  Maybe, I’ll call the “CC” and see if they have the right answer or can direct me to someone who can.

No comments:

Post a Comment

Everyone is welcome to comment, but all comments represent the views of the poster and not this site.